Printers
Lists the printers.
-
Select a printer's Printer name, ID, or select More
and
Modify to open the
Printer properties page.
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Select the printer's number of Queues (such as 2) or select More
and
Queues to toggle the view of print queues.
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Select check boxes of printers and select Modify at the bottom of the screen. Select the check box at the top of the list to select all printers.
-
Select Refresh
to refresh the list.
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Select More
and
Info to see information about the printer:
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ID, Name, Queues, Model, and Location (if any).
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Network: The network the printer is on.
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Printer address: Select it to open the printer's web page.
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Features: Color
printing, 2-sided
printing, and PDF printing.
-
View mode
-
Select the
Eye
to control what printer information should be displayed.
The ID and Printer name columns are always shown.
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Default: An overview of printers, their status, and location. Columns:
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Queues, Status, Network, Address, Created, and Location.
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Connection: Useful if you are using SNMP settings and different protocols. Columns:
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Status, Network, Address, MAC address, SNMP configuration, and Protocol.
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Printix Go: Useful for managing Printix Go on your printers. Columns:
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Status, Installation, Vendor, Go version, Go configuration, and Sign in profile.
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Customized: Build your own, customized view mode with the printer information you select.
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How to view print queues
-
Select the printer's number of Queues (such as 2) or select More
and
Queues to toggle the view of print queues.
-
Select Print queues
to open the
Print queues tab to create, modify, or delete print queues.
-
Select a print queue's name (Reception) to open the Print queue properties page.
Do you see print queues you do not know of? See Why are there additional print queues?.
Add printer
-
Select
Add printer
to add a printer.
Other ways to add printers:
-
Select Discover printers to add printers.
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Select Unregistered printers to work with printers that failed to register.
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Search
-
Select
Search
.
-
Enter printer ID, name, location, or address.
The search is not case-sensitive.
Filters
-
Select
Filters.
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Select Network to filter by this.
-
Select Network type to filter by this.
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Company (Same as if no filter is selected)
-
-
Select Created to see printers added within the previous 3, 6, 12, or 24 hours.
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Select Vendors to filter by printer vendor.
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Select Printers with Go to filter by this.
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Select Outdated Go version to filter by this and determine which printers needs to have Printix Go updated.
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Select Go configurations to filter by this.
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Select Sign in profiles to filter by this.
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- To remove all filters, select .
Sort by
-
Select a column title to sort by it.
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Select ID to sort by printer ID.
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Select Printer name to sort by printer name.
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Select Created to sort printers by the date they were registered.
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Select Location to sort by printer location.
-
-
Select the column title again to toggle the sort order:
and
Status
-
To see status details, select the status icon:
-
Printer is
not monitored or
not responding: The status text is the last known status of the printer.
-
Select Network (Network1) to open the Network properties page.
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Select Computer (COMPIX) to see the Computer properties page.
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Select Printer (ASD) icon to see the Printer properties page.
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See Toner levels in percentage.
Not all printers can report toner levels. See "Printer requirements" in the Printix Technical Specifications.
-
-
Optionally, select
Refresh
to see the latest status.
-
Optionally, select the communication status icon between
Cloud
and
Network
.
-
It displays Monitored by and the name of the computer (COMPIX) that is monitoring the printer (ASD).
-
If no computer is online to monitor the printer, it displays Printer is not monitored.
-
-
Optionally, select the communication status icon between
Network
and
Printer
.
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It displays OK if communication is working.
-
It displays Not responding if the printer is disconnected or powered off.
-
It displays Missing printer information if the SNMP configuration is wrong.
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It displays This is not a printer if the entered address does not point to a printer.
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Delete printer
-
To delete a printer, select More
and
Delete.
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Before deleting a Ricoh printer, Printix Go must be uninstalled. Otherwise, you might see an error message when you next use a Print or Capture workflow on the printer.
-
-
Select check boxes of printers and select Delete
.
-
Select the check box at the top of the list to select all printers.
When you delete a printer, the corresponding Printix print queues on users' computers will also be deleted by the Printix Client.