› Printix Administrator › Printers

Printers

Lists the printers.

  • Select a printer's Printer name, ID, or select More and Modify to open the Printer properties page.

  • Select the printer's number of Queues (such as 2) or select More and Queues to toggle the view of print queues.

  • Select check boxes of printers and select Modify at the bottom of the screen. Select the check box at the top of the list to select all printers.

  • Select Refresh to refresh the list.

  • Select More and Info to see information about the printer:

    • ID, Name, Queues, Model, and Location (if any).

    • Network: The network the printer is on.

    • Printer address: Select it to open the printer's web page.

    • Features: Color printing, 2-sided printing, and PDF printing.

View mode

  1. Select the Eye to control what printer information should be displayed.

    The ID and Printer name columns are always shown.

    • Default: An overview of printers, their status, and location. Columns:

      • Queues, Status, Network, Address, Created, and Location.

    • Connection: Useful if you are using SNMP settings and different protocols. Columns:

      • Status, Network, Address, MAC address, SNMP configuration, and Protocol.

    • Printix Go: Useful for managing Printix Go on your printers. Columns:

      • Status, Installation, Vendor, Go version, Go configuration, and Sign in profile.

    • Customized: Build your own, customized view mode with the printer information you select.

How to view print queues

  • Select the printer's number of Queues (such as 2) or select More and Queues to toggle the view of print queues.

  • Select Print queues to open the Print queues tab to create, modify, or delete print queues.

  • Select a print queue's name (Reception) to open the Print queue properties page.

Do you see print queues you do not know of? See Why are there additional print queues?.

Filters

  1. Select Filters.

    • Select Network to filter by this.

    • Select Network type to filter by this.

      • Company (Same as if no filter is selected)

      • Home office

    • Select Created to see printers added within the previous 3, 6, 12, or 24 hours.

    • Select Vendors to filter by printer vendor.

    • Select Printers with Go to filter by this.

    • Select Outdated Go version to filter by this and determine which printers needs to have Printix Go updated.

    • Select Go configurations to filter by this.

    • Select Sign in profiles to filter by this.

  2. To remove all filters, select Filters > Clear all filters.

Sort by

  1. Select a column title to sort by it.

    • Select ID to sort by printer ID.

    • Select Printer name to sort by printer name.

    • Select Created to sort printers by the date they were registered.

    • Select Location to sort by printer location.

  2. Select the column title again to toggle the sort order: and

Status

  1. To see status details, select the status icon:
  2. Optionally, select Refresh to see the latest status.
  3. Optionally, select the communication status icon between Cloud and Network .

    • It displays Monitored by and the name of the computer (COMPIX) that is monitoring the printer (ASD).

    • If no computer is online to monitor the printer, it displays Printer is not monitored.

  4. Optionally, select the communication status icon between Network and Printer .

Delete printer

  • To delete a printer, select More and Delete.

    • Before deleting a Ricoh printer, Printix Go must be uninstalled. Otherwise, you might see an error message when you next use a Print or Capture workflow on the printer.

  • Select check boxes of printers and select Delete .

  • Select the check box at the top of the list to select all printers.

When you delete a printer, the corresponding Printix print queues on users' computers will also be deleted by the Printix Client.