No Printix Client acts as proxy on this network

This network has no Printix Client to facilitate the communication from the Printix Cloud to your network.

Resolution:

• Start Printix Client on your computer.

• Install Printix Client on at least one computer that is powered on at all times.

• If your company has multiple sites and/or separate network exist, a Printix Client should be running on each network.

• If you get this message despite computers being online on the network, it could be that one or more of the gateways of this network are wrong. Talk to you network administrator. To troubleshoot, you can try to delete that gateway from the network, and then select Unknown networks and open the Gateway properties page and select the Computers tab to check which computers are using the gateway (probably none, if it was a wrong gateway). Otherwise, add the gateway to the network again, and try the next one.

See also:

• I started a trial at home, but why does it not work at my company?

If none of the above resolves the problem within 5 minutes, report the problem to our support, so we can help you.