How to use Single Sign-On with Tungsten TotalAgility
While you are logged in to Printix Go on a printer, Tungsten TotalAgility uses your login details to automatically log you in to TotalAgility. If your user data exists in TotalAgility, Single Sign-On (SSO) will be successful. When you log out of Printix Go, you are also logged out of TotalAgility. The device reset timer will log you out of both Printix Go and TotalAgility at a pre-determined interval.
Vendor-specific information
HP Workpath
To use SSO with TotalAgility on an HP Workpath printer, the name of the user should follow the "domain\username" format during TotalAgility resource creation. If the domain name has multiple levels, use only the first level.
For example, if the domain is acme.com, users should only have "acme" as the domain name. However, if the domain is qa.example.com, users should only have "qa" as the domain.
When editing the user name on the TotalAgility server, make sure the user is associated to the Device Users group on the Membership tab.
Kyocera
To use SSO with TotalAgility on a Kyocera printer, the name of the user should follow the "full.domain\username" format during TotalAgility resource creation.
For example, if the domain name is qa.example.com, the full domain name is "qa.example.com".
When editing the user name on the TotalAgility server, make sure the user is associated to the Device Users group on the Membership tab.
Ricoh
To use SSO with TotalAgility on a Ricoh printer, the name of the user should match the Printix user's email address during TotalAgility resource creation.
For example, if the Printix user's email address is john.smith@example.com, the TotalAgility user name should be "john.smith@example.com".
When editing the user name on the TotalAgility server, make sure the user is associated to the Device Users group on the Membership tab.