Printix Client icon does not appear
The
Printix Client icon
does not appear. The
PrintixClient-{user}.{number}.log file includes
the following message:
System.NotSupportedException: The requested security protocol is not supported.
at System.Net.ServicePointManager.ValidateSecurityProtocol(SecurityProtocolType value)
at WindowsUI.PixWindowsClient.StartGUIWorkers()
at WindowsUI.Program.Main(String[] args)
Resolution: Enable TLS 1.2.
-
Press
Windows+R.
The Run dialog box appears.
-
Type
regedit, then select
OK.
Select Yes if prompted.
The Registry Editor appears.
- Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client.
- Add the DWORD value name DisabledByDefault with a value of 0.
- Restart the computer.