Diagnostics
Select the
Diagnostics
tab to collect the latest status
from the computer.
Collected
-
Collected
The date and time the status was collected. Empty if the computer is not available.
Printers
-
Printix printers
Number of print queues handled by Printix. Name starts with the three-letter printer ID.
-
Printers in total
Number of print queues defined on this computer, including those used at home or outside the company.
Documents
All the statistics are calculated since the last time the Printix Service program was started on the computer.
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New
Number of submitted documents.
-
Printed in total
Number of documents printed.
-
Printed
Number of documents that were printed directly.
-
Printed later
Number of documents that were released and printed with Print Later.
-
Stored on computer
Number of documents currently stored on the computer.
Communication
All the statistics are calculated since the last time the Printix Service program was started on the computer.
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Proxy
Is Yes if the computer has established secure communication with the Printix Cloud.
-
Average response time
Number of milliseconds it takes for Printix Cloud to respond in average.
-
Polling tasks
Number of scheduled tasks, such as printer status and statistics reporting.
-
Priority tasks
Number of tasks that had to be executed right away, such as sign-in and diagnostics.
-
Packages sent
Number of packages sent.
-
Packages received
Number of packages received.
-
Bytes sent
Number of bytes sent.
-
Bytes received
Number of bytes received.
Server responses
List of server responses and their frequency. Server errors are not translated.
Examples:
-
OK
-
Unauthorized
Printer errors
List of printers with reported errors and the number of errors reported for each printer.