How to enable Active Directory authentication
Enable this to allow users to sign in with their network user name and password. You just need a user account in Active Directory to configure this.
-
On the
Authentication
page, select the
Active Directory tab.
- Select Enable Active Directory authentication.
-
In the
Settings section:
-
In Default domain, enter the default domain, so users belonging to the domain can sign in with user name. Users not belonging to the domain would have to sign in with domainname\username.
-
In Active Directory server address, enter the address of your Active Directory (AD) server.
-
In Active Directory server port, enter 636 for secure LDAPS (default). If you clear Enable secure LDAPS, you should enter 389 (default for LDAP).
-
In Network, select the Modify
icon to select the network where the Active Directory server
is.
-
- Enter your network Username and Password (not saved).
-
Select
Test and save.
If the test is successful, you will see the message Settings tested OK. Otherwise, correct the settings and repeat the test. If settings are wrong, users cannot sign in with their network user name and password.
See also:
Troubleshooting sign-in
Not authorized. You do not have permission to use Printix Administrator
The first time you sign in with Active Directory, a new user is automatically created for you. This new user is not authorized to sign in to Printix Administrator.
Resolution: Sign in with email to Printix Administrator, and change the role of the newly created user to system manager. From now on, you can sign in with your network user name and password.
No connection to Active Directory server
A computer with Printix Client must be online on the same network as the on-premise Active Directory server, otherwise, authentication is not possible and you will see the message: No connection to Active Directory server.
Resolution: Make sure the selected network is the right one and a computer with Printix Client is permanently running on that network.