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How to use Printix Go on Lexmark printers

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Sign in with an ID code at a Lexmark printer

  1. Enter your ID code (6 digits) on the touchscreen.

    • Select the Eye to see the digits entered.

    • If you do not know your ID code:

      • Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in the Printix App, or browse to the URL provided to reset your ID code.

  2. Enter your PIN code (4 digits) on the touchscreen.

    • The PIN code is the same whether you sign in with an ID code or card.

    • Select the Eye to see the digits entered.

    • If you do not know your PIN code:

      • Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in the Printix App, or browse to the URL provided to reset your PIN code.

Sign in with card at a Lexmark printer

  1. Swipe your card at the card reader on the printer.

    • Before 60 seconds have elapsed, select the Printix Print icon.

    • A computer with Printix Client must be online on the printer's network. Otherwise, nothing happens when the card is swiped.

  2. If prompted, enter your PIN code (4 digits) on the touchscreen.

    • The PIN code is the same whether you sign in with an ID code or card.

    • Select the Eye to see the digits entered.

    • If you do not know your PIN code:

      • Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in the Printix App, or browse to the URL provided to reset your PIN code.

Release documents at a Lexmark printer

  1. Sign in to the printer.
  2. Before 60 seconds have elapsed, select the Printix Print icon.

  3. Select the documents to release, or select Select all (the check box in the top right corner).

  4. Select Print at the bottom of the screen.

Delete documents

  • Select the documents to delete and select Delete .

  • Documents are automatically deleted if you do not print them within a specified period (default is 24 hours).

Sign out from a Lexmark printer

You can sign out from the printer using these methods:

  • Automatic sign-out if no activity.

    • If the printer does not register key presses or touchscreen activity for a set amount of time, you are signed out automatically.

  • Select Sign out on the printer's Home screen.

    • To access the printer's Home screen, select the Home button.

  • Swipe your card at the card reader on the printer.

    • If you were already signed in, you are signed out. If another user was signed in, that user is signed out and you must swipe your card again to sign in.

Register card on a Lexmark printer

You can register multiple cards. When your card is registered, the date and time of the registration is recorded together with the card number. If different card readers are used, the same card can be registered with different formats (card numbers). In this situation, you can register the same card with each type of card reader.

  1. Swipe the card at the card reader on the printer.

    Card illustration

    A 6-digit card registration code appears. The code is valid for 1 hour.

    Make a note of the 6-digit card registration code and enter it later in the web Printix App on your computer.

  2. Register your card using one of the following methods:

Scan the QR code with the camera on your phone

  1. Use the camera on your phone or tablet to scan the QR code displayed on the printer's touchscreen.

    Scanning the QR code opens the web Printix App in your browser and registers the card. You may be prompted to sign in to the web Printix App.

    • With iOS/iPadOS 11 or higher, you can use the camera to scan the QR code.

    • With the Google application installed on your Android phone or tablet, you can perform a Google screen search to scan the QR code.

    • If your QR scanner app (not part of Printix) prompts you to open the link in a browser, select that option.

  2. Select Close.

Scan the QR code with the Printix App on your phone

If you are using the Printix App on your phone or tablet, you can:

  1. Open the Printix App for Android or iOS/iPadOS.
  2. Select Menu > Cards and codes.
  3. Select Register card.
  4. Select Scan , then point the camera to the QR code displayed on the printer's touchscreen.

    Alternatively, you can enter the 6-digit card registration code you saw previously and select Save.