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How to set up SSL/TLS communication on Canon printers

To be able to install and uninstall Printix Go on Canon printers, SSL/TLS communication must be configured correctly.

  1. Open the printer's web page and log in as administrator.
  2. On the menu, select Login Device Web Admin.
  3. Navigate to Settings/Registration, then select Preferences.
  4. Under Network Settings, select TLS Settings.
  5. In Specify Allowed Versions, set Maximum Version to TLS 1.3 and Minimum Version to TLS 1.2.

    Printix Go uses the highest level of TLS that the device supports. If the device does not support TLS 1.3, the communication falls back to TLS 1.2.

  6. Select Apply to save the changes.