How to manually install Printix Go Lexmark

Manually register Printix Go Lexmark

The registration of Printix Go Lexmark has the following steps:

Download Printix Go Lexmark file

Open the Software page.
Scroll to the Printix Go section at the bottom and select Lexmark Go (FLS).

Download the file to a convenient location on your computer.

Create Sign in profile and Go configuration

Open Printer properties and select the Printix Go tab.
Select Sign in profile setup to open the Sign in profile menu.
Select Create sign in profile. If you have an existing sign in profile that can be used, select Assign sign in profile instead.
- In Name, type a descriptive name for the sign in profile.
- In Username, type the username of an administrator account that can access the printer's web pages. The username cannot be blank.
- In Password, type the password of an administrator account that can access the printer's web pages. The password cannot be blank.
- In Description, type an optional description for the sign in profile.
Select Save.
Select Verify sign in profile.

The printer must be online.
Select Go configuration setup to open the Go configuration menu.
Select Create Go configuration. If you have an existing Go configuration that can be used, select Assign Go configuration instead.
- In Name, type a descriptive name for the Go configuration.
- In Description, type an optional description for the Go configuration.
- In Sign in method, optionally, change it from Select automatically to the method you want.
- In Access control, optionally, check the printer functions that require sign-in.
- In Email sender, optionally, type a default sender email address, and this will be used as the sender rather than the email address of the signed-in user doing a scan to email.
Select Save.

Obtain Client ID, Client Secret, and Tenant ID

If you already have an application with Go registration as the application type, you can obtain the Client ID and Tenant ID from there. However, to use an existing application, you must remember its Client Secret that was only obtainable during creation.

Open the Applications page.
Select Create application.

The Create application dialog box appears.
In Application name, enter the name of the application.
For Type, select Go registration.
Select I accept.

With this prompt, you accept that one application is billed as one user.
Select Create.

The dialog box is not closed, and instead, further options appear in it.
Copy the Client ID, Client Secret, and Tenant ID to a convenient location.

These values will be needed in Register the Print and Capture applications.

The client secret is only displayed here, and it cannot be retrieved later.
Select Close.

Install the Print and Capture applications

Sign in to the printer's web page as an administrator.
On the menu, select Apps.
Under Installed Apps, select Install an app.

A dialog box appears.
Select Browse.
Select the Lexmark Go (FLS) file you downloaded in Download Printix Go Lexmark file.
Select Install.

The Lexmark Print and Capture applications are installed.
Manually restart the printer.

Register the Print and Capture applications

After the Lexmark Print and Capture applications are installed, they must be registered.

To perform these steps, start from the same page on the printer's web page where you finished the installation.

Under Installed Apps, select Printix (Tungsten Printix Go).
Select Configure.
Enter the following details:
- Enter tenant url: Enter your Printix Home URL.
  
  Example: https://acme.printix.net
- Enter tenant id: Paste the Tenant ID you copied in Obtain Client ID, Client Secret, and Tenant ID.
- Enter client id: Paste the Client ID you copied in Obtain Client ID, Client Secret, and Tenant ID.
- Enter client secret: Paste the Client Secret you copied in Obtain Client ID, Client Secret, and Tenant ID.
Select Enable manual registration.
Select Apply.

Change the security settings

To perform these steps, stay signed in to the printer's web page.

On the menu, select Settings > Security.
Under Login Methods, select Manage Permissions.
Expand the Apps category by selecting the Plus mark next to it.
Clear esf.PrintixGoLexmark.Printix.
Select Save.
Return to the Settings > Security page.
Under Local Accounts, select Change next to Default Browser Login.

A dialog box appears.
Set Control Panel to Printix.
Select Save.

You are returned to the Security page.
Under Public, select Manage Permissions.
Expand Function Access.

Select or clear the check boxes to match the access control restrictions of the Go configuration. See the table below for reference.

If a function is selected (locked) in the Go configuration, also select (lock) the corresponding Lexmark function. Functions that are not locked by the Go configuration should not be locked on the Lexmark printer.

The Everything else option does not have a corresponding function on the Lexmark printer, so it can be ignored.

Go configuration	Lexmark Function Access
Copy	Copy Function
Email	Email Function
Scan	Network Folder - Scan
Fax	Fax Function
Print from USB drive	Flash Drive Print
Scan to USB drive	Flash Drive Scan
Everything else	-

Select Save.

Manually de-register Printix Go Lexmark

Sign in to the printer's web page as an administrator.
On the menu, select Apps.
Under Installed Apps, select Printix (Tungsten Printix Go).
Select Configure.
Select Enable manual de-registration.
Select Apply.

The Print and Capture applications are both de-registered.

Manually uninstall Printix Go Lexmark

The manual uninstallation does not de-register Printix Go Lexmark. De-registration is explained in more detail in Manually de-register Printix Go Lexmark.

Sign in to the printer's web page as an administrator.
On the menu, select Apps.
Select the Printix application.
Select Uninstall.

Manually update the configuration of a Lexmark printer

Manually register Printix Go Lexmark on multiple printers

The registration of Printix Go Lexmark has the following steps on multiple printers:

Export a configuration

Download the Printix Go Lexmark file.
Obtain Client ID, Client Secret, and Tenant ID.
Sign in to the printer's web page as an administrator.
On the menu, select Apps.
Register the Print and Capture applications.

After selecting Apply, stay on the page.
Select Export to download the settings as a UCF file.

If the printer is still handling the registration from the previous step, the export process takes longer.
Open the downloaded UCF file in a text editor.
Add a new line to the end:

esf.PrintixGoLexmark.settings.clientSecret "{client secret}"

Replace the {client secret} variable with the Client Secret you obtained in step 2.
Save and close the file.
Change the security settings.
Return to the Settings > Security page.
Select Export Configuration > Custom.
Ensure that Security Settings is selected.

Before exporting, confirm that the printer has no local accounts.

If local accounts exist, the exported security settings cannot be imported on other printers because the import process attempts to create the same accounts and fails.

Use a printer without local accounts when exporting security settings for batch deployment.
Select Export.

Continue registration with the Lexmark DDU tool

Start the Lexmark DDU tool:

Open the folder where you downloaded the Lexmark DDU tool.

Read the instructions in the docs folder about how to start the Lexmark DDU tool.
Select Add New.
Select Add Firmware of Flash file(*.fls).

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Add Settings Files(.ucf) > Settings File.

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Add Configuration Files(.zip).

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Edit Device List in the bottom left corner.

Read the instructions in the docs folder about what to do on the appearing dialog box. Ensure that Add a device is selected.

Select OK when you are done.
Select Save.

You return to the page with the list of deployments.
Select the Play button next to a deployment's name to start the deployment.

Manually change the configuration on multiple Lexmark printers

Export a configuration.
Start the Lexmark DDU tool:

Open the folder where you downloaded the Lexmark DDU tool.

Read the instructions in the docs folder about how to start the Lexmark DDU tool.
Select Add New.
Select Add Task > Uninstall Application.

The Provide application details dialog box appears.
For Application Id/Name, type PrintixGoLexmark, then select OK.
Select Add Firmware of Flash file(*.fls).

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Add Settings Files(.ucf) > Settings File.

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Add Configuration Files(.zip).

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Edit Device List in the bottom left corner.

Read the instructions in the docs folder about what to do on the appearing dialog box. Ensure that Add a device is selected.

Select OK when you are done.
Select Save.

You return to the page with the list of deployments.
Select the Play button next to a deployment's name to start the deployment.

Manually de-register Printix Go Lexmark from multiple printers

The de-registration of Printix Go Lexmark has the following steps on multiple printers:

Export a configuration

Manually de-register Printix Go Lexmark on a single printer.

After selecting Apply, stay on the page.
Select Export to download the settings as a UCF file.

If the printer is still completing registration from the previous step, the export process may take longer.
Open the downloaded UCF file in a text editor.
Add a new line to the end:

esf.PrintixGoLexmark.settings.clientSecret "{client secret}"

Replace the {client secret} variable with the Client Secret you obtained in Obtain Client ID, Client Secret, and Tenant ID.
Save and close the file.

Continue de-registration with the Lexmark DDU tool

Start the Lexmark DDU tool:

Open the folder where you downloaded the Lexmark DDU tool.

Read the instructions in the docs folder about how to start the Lexmark DDU tool.
Select Add New.
Select Add Settings Files(.ucf) > Settings File.

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Add Task, then select Add Delay or Reboot device.

If you select Add Delay, set the delay time to 5000 ms, then select OK.

You can set a custom delay time, but consider that the delay time should be enough for the printer to call the server and de-register Printix Go Lexmark.
Select Add Task > Uninstall Application.

The Provide application details dialog box appears.
For Application Id/Name, type PrintixGoLexmark, then select OK.
Select Add Configuration Files(.zip).

Read the instructions in the docs folder about what to do on the appearing dialog box.

Select OK when you are done.
Select Edit Device List in the bottom left corner.

Read the instructions in the docs folder about what to do on the appearing dialog box. Ensure that Add a device is selected.

Select OK when you are done.
Select Save.

You return to the page with the list of deployments.
Select the Play button next to a deployment's name to start the deployment.

Troubleshooting

To troubleshoot errors that are not listed here, read the instructions in the docs folder about the possible solutions.

Error codes related to registration and changing the version

Error code	Error name	Error description
400	VALIDATION_FAILED	The input parameters (UCF settings) are wrong.
400	INVALID_VERSION_FORMAT	The application version does not meet the system requirements (UCF settings).
401	INVALID_TOKEN	The Client ID or Client Secret is wrong for the Go registration application.
409	SIGNIN_PROFILE_MISSING	The Sign in profile is not configured.
409	ON_DEVICE_CONFIG_MISSING	The printer is not configured.
409	CAPTURE_CONFIG_MISSING	The printer is not configured for Capture.
409	CAPTURE_NOT_SUPPORTED	The printer cannot use Capture functionality during installation.
422	PRINTER_NOT_FOUND	The system cannot find a printer with the provided serial number. The serial number was not configured or the printer was not added to Printix.
500	INTERNAL_SERVER_ERROR	Unknown reason. Submit a support request to investigate the cause.

Error codes related to de-registration

Error code	Error name	Error description
401	INVALID_TOKEN	The Client ID or Client Secret is wrong for the Go registration application.
422	PRINTER_NOT_FOUND	The system cannot find a printer with the provided serial number. The serial number was not configured or the printer was not added to Printix.
500	INTERNAL_SERVER_ERROR	Unknown reason. Submit a support request to investigate the cause.